Privacy Policy & Zero Telemetry Commitment

Official Documentation Last modified: October 21, 2026

Effective date: September 28, 2026

This Privacy Policy explains how NGS Tools ("we", "us", or "our"), operating through https://ngstools.com/, collects, uses, handles, and protects information in connection with the NGS Tools portal, the NGS Download Manager desktop software, our official browser companion extensions, and related web services.

1. Scope & Core Principles

We believe privacy is a fundamental right. Our desktop software and online tools are engineered with a strict zero-adware, zero-telemetry-spying, and privacy-first philosophy. We never sell your personal information, browsing history, or download files to advertisers, brokers, or third parties.

2. Information We May Collect & Process

Depending on how you interact with our platform and applications, we may process the following limited data categories:

  • Support & Inquiries: Name, email address, and message contents that you voluntarily submit through our official contact form or live support channels.
  • Website Operation & Security: Standard server access logs (anonymized IP addresses, browser user agent, referring URLs, and request timestamps) processed purely for rate limiting, DDoS defense, and malicious bot mitigation through our server shield.
  • Account & Licensing Data: When activating a Free Trial or Pro license, our API verifies an irreversible cryptographic hash of your hardware components (HWID) to prevent fraudulent multi-machine abuse and associate your active subscription. No raw hardware serials or personal filenames are sent.
  • Browser Companion Extension: When capturing streaming media (video/audio) or intercepting file downloads, the companion extension intercepts download URLs, suggested filenames, and required session headers (cookies/referrers) strictly within your local browser session and transmits them directly to your local desktop client via local loopback.

3. How We Use Information

We process collected data exclusively for the following legitimate purposes:

  • To operate, maintain, and enhance the NGS Tools platform and NGS Download Manager applications.
  • To generate, activate, and cryptographically validate your Free Trial and Pro license keys.
  • To respond to your technical support, billing inquiries, bug reports, and DMCA notices.
  • To defend our platform against automated spam bots, scraper abuse, and unauthorized cracking attempts.
  • To deliver verified automatic updates and security patches to your desktop client.

4. Local Desktop Client Communication

The NGS companion browser extension connects exclusively to your locally installed NGS Download Manager application using a secure, origin-restricted local loopback port on 127.0.0.1. This communication occurs strictly on your machine and is never routed to any external analytics or tracking servers.

5. Cookies & Browser Sessions

We do not employ third-party advertising cookies, cross-site trackers, or behavioral profiling scripts. The website uses only functional local storage items (such as your chosen Dark/Light theme preference) and essential session cookies for logged-in member dashboard authentication.

6. Data Sharing & Third-Party Transfers

We do not sell, rent, or trade your data. We only disclose information under the following limited circumstances:

  • Legal Compliance: When required by subpoena, court order, or applicable law to protect the legal rights, safety, and property of our users and the public.
  • Direct User Downloads: When you initiate a file download from a third-party host (such as Google Drive, Mega, or external web mirrors), your client establishes a direct TCP connection with that server, subject to that server's independent privacy policy.

7. Data Security & Encryption

All web traffic across https://ngstools.com/ is strictly enforced via modern TLS 1.3 encryption (HTTPS). Passwords and administrative keys are stored using cryptographic Argon2id/Bcrypt algorithms, and client-server license checks use RSA and SHA-256 digital signatures to prevent tampering.

8. Children's Privacy

Our services are designed for general audiences and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy as our software evolves or regulatory requirements change. Any revisions will be published on this page with an updated effective date.

10. Contact Us

If you have any questions, privacy inquiries, or data requests regarding this Privacy Policy, please contact our support team at: https://ngstools.com/contact.html.